Frequently Asked Questions

  • How do you know if your roof has a leak?

    Common signs include water stains on ceilings or walls, missing or damaged shingles, and dampness in your attic. You might also notice dripping sounds during rain or musty odors indoors. At KTM Exteriors, we use professional leak detection methods to locate the exact source and prevent further water damage.
  • When should you remove snow from your roof?

    Remove snow when accumulation exceeds 12 inches or if you notice sagging, cracking sounds, or ice dams forming along the edges. Heavy, wet snow can exceed your roof's load capacity and cause structural damage. In Hampstead, NH winters, timely snow removal helps prevent ice dam formation and protects roof integrity.
  • What's the difference between metal and asphalt roofing?

    Metal roofing lasts 40-70 years and reflects heat, while asphalt shingles last 15-30 years and cost less upfront. Metal roofs handle snow shedding better and require less maintenance, but asphalt offers more color options and easier repairs. At KTM Exteriors, we help clients choose based on budget, climate, and long-term goals.
  • How often should gutters be cleaned in New Hampshire?

    Gutters should be cleaned at least twice yearly—once in late spring and again in late fall after leaves drop. Homes near trees may need quarterly cleanings to prevent clogs that cause water damage and ice dams. Regular gutter maintenance protects your roof, siding, and foundation from water infiltration.
  • What causes ice dams on roofs?

    Ice dams form when heat from your attic melts snow on the roof, which refreezes at the colder eaves. This creates a barrier that traps water, leading to leaks and damage. Proper attic insulation, ventilation, and timely snow removal prevent ice dam formation during New Hampshire winters.
  • Can storm damage to a roof be repaired immediately?

    Yes, emergency storm damage repairs should happen quickly to prevent water intrusion and further deterioration. We assess damage from wind, hail, or fallen debris and provide temporary protection if needed. At KTM Exteriors, we offer emergency restoration services to secure your property after severe weather events.
  • How long does a residential roof replacement take?

    Most residential roof replacements take 1-3 days depending on roof size, complexity, and weather conditions. Larger homes or roofs requiring structural repairs may take longer. We complete thorough inspections first and work efficiently to minimize disruption while ensuring quality installation.
  • What affects the cost of commercial roofing installation?

    Cost depends on roof size, material type, existing damage, accessibility, and system complexity like drainage or insulation requirements. Flat commercial roofs differ significantly from sloped systems in materials and labor. At KTM Exteriors, we assess your building's specific needs to provide accurate commercial roofing estimates.
  • Do energy-efficient windows really lower heating bills?

    Yes, energy-efficient windows with low-E coatings and proper seals reduce heat loss by 25-50% compared to single-pane windows. This is especially valuable in New Hampshire's cold climate where heating costs are significant. Quality window installation prevents drafts and improves year-round comfort while reducing energy expenses.
  • What's the biggest mistake homeowners make with roof maintenance?

    Ignoring small problems until they become major repairs is the most costly mistake. Missing shingles, minor leaks, and clogged gutters worsen quickly, leading to water damage and shortened roof lifespan. Regular inspections and prompt repairs save thousands in premature replacement costs.